It looks like the payment portal and billing management screens are offline. When I click on upgrade to premium or manage billing I get the error that the payment portal is offline.
I‘ve identified and fixed the issue. The payment portal and billing management screens are back online. The root cause was a cross-origin (CORS) misconfiguration introduced during a recent security update, which caused your browser to block the requests to our billing service, even though the service itself was healthy.
The fix is now deployed. You should be able to use Upgrade to Premium and Manage Billing again without any errors. If you happen to still see the old message, a quick page refresh (or clearing the cached page) should sort it out.
Sorry for the inconvenience, and thanks again for the clear report - it helped pinpoint the cause quickly.
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Comments1
Jul 18
PinnedHi, and thanks for flagging this!
I‘ve identified and fixed the issue. The payment portal and billing management screens are back online. The root cause was a cross-origin (CORS) misconfiguration introduced during a recent security update, which caused your browser to block the requests to our billing service, even though the service itself was healthy.
The fix is now deployed. You should be able to use Upgrade to Premium and Manage Billing again without any errors. If you happen to still see the old message, a quick page refresh (or clearing the cached page) should sort it out.
Sorry for the inconvenience, and thanks again for the clear report - it helped pinpoint the cause quickly.
Best,
Marcel